X5 Management Inc.

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Drop a Pebble…Chase the Ripples

    Drop a Pebble…Chase the Ripples I am at a stage in my life, at 82 years, where it is difficult to remember what was “original” with me, or something I picked up from someone else. I used the phrase, “drop a pebble” way back when I started in my business and sales activities. The words... The post Drop a Pebble…Chase the Ripples appeared first on X5 Management | Sales and Customer Service Training.

X5 Management Inc.

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Are You on the Same Page? – How to Get Your Entire Business Aligned

    Are You on the Same Page? – How to Get Your Entire Business Aligned Most entrepreneurs understand on some level that they need to have a clear and succinct vision for their company. Who are we? What do we offer? Who are our customers? A business is largely defined by its vision, and its success... The post Are You on the Same Page? – How to Get Your Entire Business Aligned appeared first on X5 Man...

  • Team Engagement – Simple Steps to Make Them Want to Help Your Business

    Team Engagement – Simple Steps to Make Them Want to Help Your Business The key to succeeding in any industry is to have productive and effective employees. While you can hire the best people and create an effective company vision and structure, you still need to bring your employees on board to ensure that they... The post Team Engagement – Simple Steps to Make Them Want to Help Your Business appe...

  • Sales Pipeline – Is It Half Full or Half Empty?

    It is easy for salespeople to lose hope when the sales pipeline looks bare, especially when hard economic times make every sale seem that much more difficult from open to close. However, effective sales practices are all about creating a solid system and sticking to it, no matter what the general economic climate is like.... The post Sales Pipeline – Is It Half Full or Half Empty? appeared first o...

  • Communication for Everyone – How to Connect with External and Internal Customers

    All businesses are made up of human relationships, both internally and externally. All of the business metrics, jargon and management systems cannot alter the fact that how people feel is of central importance to the success of any business. Even the highest quality products, for example, cannot make up for poor customer service, and consumers... The post Communication for Everyone – How to Connec...

  • We Must Get Creative and Innovative – Why Your Entire Team Must Be Involved

    Many businesses are plagued by a lack of employee engagement. Despite the best efforts of the management team to maintain morale and a positive team-mentality, employees continue to drift back into old patterns of avoiding responsibility and only doing the bare minimum. Not only does this negative culture affect traditional business metrics, such as productivity,... The post We Must Get Creative a...

  • Business Silos – How to Break Them Down and Improve Your Business

    Unlike many terms in business jargon that seem to come and go with little lasting impact, business silos are a persistent problem faced by modern businesses for decades now. Many experienced managers and management specialists believe that silos are a natural development as a business grows beyond its unified roots into a more complex departmental... The post Business Silos – How to Break Them Dow...

  • Customer Service – Do the Little Things Really Matter?

    Year after year and decade after decade, customer service ranks among the most important factors when evaluating business success. In the end all businesses are human endeavors, which means people talking to people. Customers never forget how a business made them feel, for better or for worse, so it is extremely important that the customer... The post Customer Service – Do the Little Things Really...

  • Sales in a Downtown Economy: Why Do Relationships Matter?

    There is nothing quite as frustrating and disheartening as operating a business during an economic downturn. Your customers are hesitant, your investors are nervous, your suppliers are under pressure, and everyone is uncertain what the future will bring. Trying to maintain business-driving sales in a downturn economy often feels like trying to empty the ocean... The post Sales in a Downtown Econom...

X5 Management Inc.

Category: Content
Type: Blog Article

Generated 4 months ago

New blog articles detected

  • 5 Easy Ways to Make Your Customers Feel Appreciated

    Your customers are the foundation of your business, which is why every day should be customer appreciation day. When your customers feel appreciated, not only are they more likely to choose your business over your competitors, but they’ll also refer your business to their family and friends. Needless to say, showing your customers you appreciate... The post 5 Easy Ways to Make Your Customers Feel ...

X5 Management Inc.

Category: Content
Type: Blog Article

Generated 5 months ago

New blog articles detected

  • Remarkable Service Podcast Video Blog

    X5 President, Mike Mack, had an opportunity to be interviewed by one of the leading Podcasters, in North America. Joel Boggess – ReLaunch Show (#1 podcast on iTunes *(Interview starts at the 7-minute mark of the podcast) Joel refers to Mike as his “Canadian correspondent” as Joel had Mike on this Podcast other times in... The post Remarkable Service Podcast Video Blog appeared first on X5 Manageme...

X5 Management Inc.

Category: Content
Type: Blog Article

Generated 5 months ago

X5 Management Inc.

Category: Content
Type: Blog Article

Generated 6 months ago

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