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CRAYON, INC COOKIE POLICY

Updated: June 13, 2024

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Crayon, Inc. (“Crayon”) uses cookies on our websites to improve your experience with our Services, Websites, and content. Our Privacy Policy explains how we collect, process, and store your information. This policy specifically explains how we use cookies across our websites, and for what purpose.

How we use cookies

Cookies are small text files that are placed on your computer or device by the websites that you visit. They are widely used to make websites work more efficiently as well as to provide information to the owners of the site. When you use and access Crayon’s websites and services, we may place a number of cookie files in your web browser.  We use these cookies for the following purposes:

  • To enable certain functions of the website and services
  • To provide analytics
  • To store your preferences
The following tables describe the cookies in use on our website by category and purpose.

Strictly Necessary Cookies: These are required for the operation of our website and so they will be placed regardless of consent.  These cookies are necessary for the website to function, and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.  Browsers can be set to block, or alert about these cookies, but some parts of our sites will not work if blocked. These cookies do not store personally identifiable information.

Cookie Source

Cookies (Retention)

Purpose

CloudFare

__cfduid (4 weeks)

Used to apply security settings on a per client-basis; does not link to any userId, and does not store any personal information

 CloudFare

__cf_bm (30 mins)

 This a cookie necessary to support Cloudflare Bot Management

HubSpot

_ _hssrc (session)

This cookie is set by HubSpot. According to their documentation, whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

 

Analytics / Performance Cookies: These allow us to recognize and count the number of users of our website and see how users navigate through our website. This helps to improve how our website works, so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular, and see how visitors move around the site.  The information collected by these cookies is aggregated / anonymous, and blocking these cookies will prevent us from tracking visits and improving the site performance.

Cookie Source

Cookies (Retention)

Purpose

Microsoft

MUIDB (1 year)

Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking.

HotJar

_hjid (11 months)

_hjIncludedInSample (session)

This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID, and to know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

HubSpot

___hstc (1 year)

Hubspotutk (1 year)

Cookies set by HubSpot and are used for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (current visit), and session number (increments for each subsequent session). Data passed to HubSpot on form submission and for deduplicating contacts

Google Analytics

_ga (2 years)

_gid (1 day)

_gat (1 minute)

Cookies installed by Google Analytics. Used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.  Used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of  visitors, the source where they have come from, and the pages visited in an anonymous form. Cookie to throttle the request rate to limit the data collection from high-traffic sites.

Microsoft Clarity

_clck (1 year)

_clsk (1 day)

Persists the Clarity User ID and preferences, unique to that site, are attributed to the same user ID.

Connects multiple page views by a user into a single Clarity session recording.

 

Functional Cookies: These improve the functional performance of our website and make it easier for you to use. For example,  they are used to remember that you have previously visited the website and had preferences on language, text size or otherwise personalize your experience. They may be set by us or by third party providers whose services we have added to our pages. Blocking these cookies may prevent some web components from functioning properly.

Cookie Source

Cookies (Retention)

Purpose

Crayon

lang (session)

This cookie is used to store the language preferences of a user to serve up content in that stored language the next time the user visits the website

LinkedIn

lidc (1 day)

bcookie (2 years)

li_sugr (90 days)

These cookies are set by LinkedIn, and used for routing and to enable LinkedIn functionalities on the page.

HubSpot

___hssc (30 mins)

hs_ab_test (30 mins)

This cookie is set by HubSpot. The purpose of the cookie is to keep track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

 Vimeo

vuid (2 years)

This cookie is set by Vimeo and is used to implement video content from Vimeo on the website

 Spotify

sp_landing (1 day)

sp_t (364 days)

This cookie is set by Spotify and is used to implement audio content from Spotify on the website and enables the tracking of users and non-users across domains.  

 

Advertising / Targeting Cookies: These record visits to our website, the pages visited and links followed. These cookies may be set through our site by our advertising partners, and they may be used by those companies to display relevant content and advertisements on other sites.  These cookies do not store direct personal information, but are based on uniquely identifying your browser and internet device. Blocking these cookies may result in presentation of non-targeted information and content.

Cookie Source

Cookies (Retention)

Purpose

Microsoft

MUID (1 year)

Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking.

Facebook

_fbp (2 months)

 

Cookies set by Facebook to deliver advertisements when the user is on Facebook or a digital platform powered by Facebook advertising after visiting the website.  Cookies set by Facebook to show relevant advertisements to users and measure/improve the content - also tracks the activity of the user across the web on sites that Facebook pixel or social plugin. 

Drift

driftt_aid (2 years)

driftt_sid (30 mins)

Cookies set by Drift.com for tracking purposes to set an anonymous identifier token. It is used to tie the visitor with the profile within the Drift system to link the site visitor to chat support sessions.

LinkedIn

bscookie (2 years)

UserMatchHistory (4 weeks)

ln_or (1 day)

Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisements based on the visitor's preferences, share buttons and ad tags.

Doubleclick.net 
(Google)

test_cookie (15 mins)

This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users' browser supports cookies.

Taboola

t_gid (11 months)

The cookie is set by taboola.com. The cookie assigns a unique user ID to users and use this ID for serving relevant advertisements and content.

Outbrain

outbrain_cid_fetch (5 mins)

This cookie is set by outbrain.com and helps us track who visited our site and to measure marketing efficiency.

Metadata

Metadata_session_id (30 mins)

Metadata_visitor_id (1 day)

 

This cookie is set by metadata.io

 

The following tables describes the cookies in use by our services.

Strictly Necessary Cookies: These are required for the operation of our services and so they will be placed regardless of consent.  These cookies are necessary for the services to function and cannot be switched off in our systems.

  Host   Cookie Name   Description   Expiration
  app.crayon.co   csrf_token_2022   Used to help protect the website against Cross-Site Request Forgery attacks   11 months
  app.crayon.co   crayon_distinct_id   Used as a UUID for battlecard view tracking   13 months
  crayon   session_id   Used by the platform to store user’s session ID   48 hours

 

Analytics / Performance Cookies: These allow us to recognize and count the number of users and see how users navigate and interact with our platform. This helps measure and improve the performance of our platform. 

  Host   Cookie Name   Description   Expiration
  .crayon.co   ajs_anonymous_id   These cookies are set by Segment.com and is used to analyze how you use the platform   11 months

  .crayon.co

  ajs_group_id   These cookies are set by Segment.com and is used to analyze how you use the platform   11 months
 .crayon.co  ajs_user_id   These cookies are set by Segment.com and is used to analyze how you use the platform  11 months
  .crayon.co   fs_lua   These cookies are set by Fullstory and capture the timestamp of the last user action   30 minutes
  .crayon.co   fs_uid These cookies are set by Fullstory and are used to track users across pages and sessions   12 months

 

Your choices and how you can change your cookie settings

If you would like to delete cookies, or configure your web browser to delete or refuse cookies, please visit the help pages of your specific web browser.

To opt out of being tracked by Google Analytics across all websites, visit the GA Opt-out page.

You can learn more about cookies on the AllAboutCookies, AboutCookies.org and Network Advertising Initiative websites.