Pubble.io

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Preferred Channel for Customer Service: Messaging

    Twilio recently released their “Global Mobile Messaging Consumer Report 2016″ which focused on how consumers prefer to “talk” to businesses. The report showed that 9 out of 10 consumers expressed a preference for communicating with businesses via Messaging (SMS, Whatsapp, iMessage, Facebook Messenger, etc.). Why? Convenience. Take a look a the following chart which shows the breakdown of the custo...

Pubble.io

Category: Content
Type: Blog Article

Generated 3 months ago

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