CustomerServ, LTD

Category: Content
Type: Blog Article

Generated 3 weeks ago

CustomerServ, LTD

Category: Content
Type: Youtube Video

Generated 3 weeks ago

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  • Your Next Step – Contact Us!

    In the end, while the CustomerServ® team can tell you how we do business – our clients can tell you if it works. When our partners are selected 94% of the time and retained for 5 years 90% of the time, the numbers are impressive. So, our clients are happy to share their experience. If you want to hear more, let us know and we will arrange for a client referral call – or several.

  • Does it cost more to use CustomerServ?

    There’s never a fee to utilize us in your search. CustomerServ® invests heavily in our ongoing research and the due diligence of outsourcers. When we engage in matching you with our recommended providers, CustomerServ® is responsible for all the costs that we incur. We are not compensated by our providers unless a deal is contracted with the client. After which, our fee is remunerated under the pr...

  • We Don’t Take Over Your Vendor Selection

    You're in complete control and nothing changes in your evaluation and due diligence. We don't take over vendor selection and you relinquish nothing. We recommend the right outsourcing partner and they will undergo your due diligence process as if we're not even involved. You interact with our recommended partners directly and your contract and relationship are direct, not through us. The advantag...

  • How Do We Find Better Outsourcers

    Our full time world, every day, is keeping up with the call center industry. That means who is succeeding, failing, growing … who is working in what industry and who is merging or may be. We are embedded on the frontlines with a large client base where we see actual performance trends, and we speak to dozens more industry consumers every week. We are watching the latest geographies, technologies a...

  • Not All Outsourcers Are The Same

    The contact center outsourcing industry is a $200 billion marketplace crowded with thousands of BPO and contact center vendors. Not all outsourcers are the same in terms of size, scope and service delivery and every prospective candidate for your business has to be carefully scrutinized. This is where we bring tremendous value because we have already done the legwork in analyzing the marketplace i...

  • Our Value Add

    CustomerServ® is a no-fee, no-risk expert in matching companies to their best performing outsourcing partners. CustomerServ® is much more than just a search consultant. We have your back and we’ll work tirelessly to ensure that you’re delighted with your outsourcing performance. CustomerServ® is versatile, with successful case studies in supporting sophisticated and savvy clients with large volume...

  • About Nick Jiwa, Founder & President

    Nick founded CustomerServ® in 2006 for a singular reason – his talent at connecting people and creating wins. Three decades of executive industry leadership taught him the pain points in outsourcing, which helped Nick reinvent the way his clients select the very best contact center partners. Nick’s indefatigable commitment and vision, have helped his clients outsource thousands of agents worldwide...

  • About CustomerServ

    CustomerServ is a trusted advisor that solves the problem of finding the right contact center outsourcing partners.

CustomerServ, LTD

Category: Content
Type: Blog Article

Generated 6 months ago

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