Is your business customer-centric?
In a survey by B2B International, it was shown that only 14% of B2B companies claim that their business is truly customer-centric! That’s an enormous 86% who are not putting their customer right at the heart of their business. Added to this, only 25% of businesses say that their company makes life easier for their […]
Make the most of the Micro-moments.
Remember the heady days of the three dimensional web experience.? The platform, the quality of the offer, the medium by which it is viewed (mobile/tablet, etc)? Now there is the fourth dimension. The time-span of your viewers. And as our human attention span is now less than a goldfish (<8 seconds) the micro-moment is a […]