Product Marketing and Product Management are two critical roles to every product-focused organization. Both roles are extremely important to successfully create, market, and iterate on products. They work together, but also have many responsibilities that are unique to each team. So, where exactly is the line between the two departments? Let’s take a look at the specific responsibilities of each role.
What is Product Marketing?
The role of a product marketer can be simplified into five words - responsible for marketing the product. The only catch is that product marketing isn’t that simple and there are many moving parts that go into marketing a product. No two product marketing roles are the same because no two products or organizations are the same. Product marketing is a combination of sales, marketing, and product, because a great product marketer works cross-functionally to ensure overall success.
Common Responsibilities of a Product Marketer
The product marketer is responsible for designing and executing the go-to-market strategy: what to sell, where to sell, and how to sell it.
If you build a great product and no one knows about it, did you actually build a great product? It’s the role of a product marketer to turn the technical language of a product and translate it in a way that sells it to the public.
Competitive and Market Research
Every department can benefit from competitive and market research. CI allows product marketers to keep a competitive edge with pricing, and they can also use the intel to create effective sales collateral. Understanding the market is key for understanding what your customers want, and how you stand out against competitors. You can learn a lot about your competitors from what customers are saying.
Arming your sales team with relevant collateral can make all the difference between winning and losing a deal. Once competitive and market research is conducted, product marketers can leverage the intel to create competitor profiles, product briefs, and case studies. In addition, providing the sales team with key talking points can prepare them for answering tough questions from prospects.
What is Product Management?
While product marketers determine what to sell, how to sell it, and where to sell it, product managers decide what to build, when to build it, and why to build it. Essentially, product managers are responsible for determining what products would be valuable for their market, feasible for the company to build, and how to execute on those points to maximize the value for the customer. Product managers want to understand what the needs of the customer are, and use customer feedback to help the developers iterate on the product. A primary responsibility of a product manager is working closely with designers and developers to create, build, and deliver excellent products to their market.
Common Responsibilities of a Product Manager:
Define Customer Needs
A PM’s job is to understand what the needs of the customer are - what are their pain points? What are they interested in seeing from the next iteration of the product? The PM will investigate, listen, and then leverage their findings to inform product decisions.
Translate Product Requirements to Engineering
Product managers always have the customer in mind. The product manager is the biggest internal customer advocate, meaning that they have to be the voice of the customer. After defining and understanding the customer needs, they then relay that information to the development team so that the product can improve to meet more market needs.
Competitive Product Research
Product managers should know not only their own product inside and out, but also their competitors’ products. They need to know the aspects where their products overlap, what the strengths and weaknesses are from each product, and then leverage that information to create the best product to serve customer needs.
Prioritize Product Initiatives
When product managers make product decisions, they need to consider the what, why, and when. What product are they building and/or releasing, when is the best time to release it, and why will this benefit the customer? The answers to these questions inform which product initiatives to fund and how to get the company on board with investing in some products over others.
Who Do They Work Closely With?
Product marketers work cross-functionally within an organization. They work closely with product management, marketing, and sales, to ensure a smooth process from product creation to the customer experience.
Work closely with product marketing and the development team. Product managers also work cross-functionally, and the primary teams that they work with are product marketing and the development team. Aligning messaging, timelines, and product development are critical for the success of a product.
Where do they overlap?
Product marketers and product managers work closely on product launches, iteration, competitive and market research, and ensuring the success of the product within the market. Product Marketers and Product Managers both have customer-focused mindsets, which fuels their day-to-day responsibilities. The roles are unique, but they are both extremely important for the overall success of a product.
Click below to download our handy infographic outlining the differences between the two roles.