Satrix Solutions

Satrix Solutions is a Customer Experience (CX) consulting firm that delivers robust and reliable customer feedback that B2B leaders leverage to increase customer satisfaction, renewals, retention, and referrals. Our extensive experience and objectivity enable us to identify actionable insights that serve as a roadmap for generating more loyal customers who stay longer, buy more, and spread positive word-of-mouth.

Satrix Solutions' clients rely on our best practice approach, custom reporting & analytics, exceptional execution, and detailed recommendations. Our consultants provide clear guidance on operationalizing customer experience programs and identifying the “levers to pull” to improve customer satisfaction and loyalty. Our ongoing success is reflected in our own Net Promoter Score, which has stayed above +85 since the company was founded in 2008.