Announcing Refresh

We've automated the last 20% of competitive intelligence

Refresh brings the full power of automation to the last 20% of your most important content, while allowing you to keep full control.

Watch Refresh suggest edits to a battlecard

Even the most AI-forward compete teams only automate about 80% of their content.

They always keep some key assets back to maintain by hand, like the silver bullet talk tracks against your top competitor, or highly technical manual research. And it makes sense. Sometimes you want to maintain editorial control over your top content.

In fact, that 20% is often the most important content, but it can still quickly fall out of date. Updating it often means reading every new data point and cross-checking against each claim or talk track. And most teams only get to this a few times a year, if at all.

Two charts of content accuracy over time. Without Refresh, hand-written content is perfect the day it ships, then slides out of date because manual reviews and edits take time and never fully catch up. With Refresh, autonomous AI runs in the background, and the content climbs back up to date each time you accept its suggested edits.

What if you could hand-craft content with full editorial control and have it never go out of date?

Refresh is a fully autonomous agent that runs in the background, checking the content curated by your team against everything Crayon tracks on your competitors. It flags what's missing, suggests edits and redlines what's shifted for your review.

You get to accept, edit or reject changes, and nothing gets published without your review. You get the benefit of Sparks automation, but you also get to own the detail.

Refresh suggestions·Why we win against Northwind
2 pending Refresh suggestions Accept all Save & exit
Why we win against Northwind

Lead with time to value. Our customers go live in weeks, and our CSMs stay with them after launch, so rollout never stalls.

Northwind added usage-based pricing in September. Lead with total cost over three years instead of flexibility.

Expect questions about Northwind Assist. Northwind launched an AI assistant on Oct 2nd. Ask which workflows it covers today.

Bring the renewal numbers. Teams that switch from Northwind keep renewing with us.

More details

Own the support story. Northwind routes most accounts through partners after the first year. Ask who the prospect will call when something breaks.

Get ahead of "Northwind is cheaper." Walk through the three-year cost before the prospect brings up list price.

REPLACEMENT Suggestion 1 of 2
CURRENT TEXT

Northwind doesn't offer usage-based pricing, so lead with flexibility.

PROPOSED REPLACEMENT

Northwind added usage-based pricing in September. Lead with total cost over three years instead of flexibility.

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WHY

Northwind's pricing page added a usage-based plan, and recent calls describe buyers comparing it to annual contracts.

SOURCES Northwind pricing page changeInsight · Sep 9, 2026 Usage-based pricing comes up on callsInsight · Oct 1, 2026

Every battlecard should stay current, even the ones written by hand.

You keep the editorial control.

"At the beginning of each month, I read through all the insights for our top five competitors. I want to make sure those battlecards are always good to go. Doing that takes all day, frankly. Updating that same content with Refresh took less than two minutes. That's phenomenal."
Competitive Intelligence Lead, Enterprise Software Company
See Refresh in action