Ytel, Inc.

Category: Content
Type: Blog Article

Generated 6 days ago

New blog articles detected

  • Make Your Office Space Kick A$$

    Looking for a few ways to spruce up your office? Whether you've got an office full of employees or it's just you on the grind every day, there are endless things you can do to dress up your office space, motivate your team with some new decor, boost up that company culture, and make your office an exciting place to work and visit. Read on for some tips!

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 6 days ago

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 6 days ago

New blog articles detected

  • Affinity Marketing: Drips + Ytel Team Up

    Affinity marketing is a strong method of developing and delivering a mutual beneficial business relationship to customers and consumers on a global scale. The benefits of a partnership between two companies are unique to each relationship, but typically foster new customers, better sales through targeting, and healthier business generated overall. Read on for more insight into what aff...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 6 days ago

New blog articles detected

  • The #1 Sales Prospecting Tool: Still LinkedIn

    Twitter may have overtaken LinkedIn as the number one site for sales people in sheer number, but in terms of prospecting, LinkedIn should still be your number one choice. Why? The site that is made for business will have higher quality prospects, naturally.

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • 10 Ways to Generate Leads Quickly & Efficiently

    There are hundreds of ways to generate leads online, but which ways are the best and most effective for your business? Much of lead gen is trial and error; discovering which methods work best for your business and which don't is a process that you can't skip over to get to the finish line. We're sharing ten ways to generate leads efficiently on the blog today... check it out!

  • Call Center Obstacles & How to Resolve Them

    In the call center environment, there are so many moving parts. From agents, customers, managing shifts, to ensuring technology is constantly updated, keeping your customers happy, and of course, building and maintaining a successful business. With so many puzzle pieces to keep intact all at once, obstacles can present themselves. We’re here to share some tips on how to overcome the ev...

  • Key Customer Service Trends & Metrics for 2017

    LiveChat recently published an insightful report on customer service metrics that are taking 2017 by storm and shared why businesses should be adapting to said trends if they haven't done so already. We're sharing some of the most informative parts of this report on the blog today; make sure you catch why they're crucial for your business and website as customer service trends and met...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • 6 Ideas for Team Building Activities

    Building your team is essential to productivity. Here are 6 ideas that will help to build camaraderie between your employees, reducing office politics and increasing efficiency.

  • 4 Ways to Improve Your Email Open Rate

    Is 2017 the year you set a goal to optimize your email marketing strategy? With so many companies jumping on board with email, it's crucial for the businesses who do send marketing emails to customers to ensure that they're optimizing the experience, and not just spamming them. This post centers around 4 simple tips to make sure your readers are getting the best possible user experienc...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Ytel in Top Company Cultures by Entrepreneur

    We are excited and honored to be featured as a Top Company Culture in the small business category for the second year running by Entrepreneur Magazine! A high-performing company culture translates into happy employees, a productive and engaging work environment, fluid communication and much more. Read more about this exciting recognition for Ytel here.

  • Culture is a Team Sport: Build a Positive Culture

    Company culture makes a lot of headlines as a leadership issue. “If my CEO would only prioritize culture during the next all-hands meeting, the problem of company culture would be solved once and for all,” the story goes. But while the CEO’s role in creating a positive workplace culture is important (and we’ll get to that shortly), this top-down approach to defining and implementing cu...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 10 Ways to Beat Your Sales Quota in Q1

    If you're reading this, you know how difficult it can sometimes be to stick to the sales goals you set for yourself with your manager. You were feeling confident and motivated during that meeting, and it seemed totally achievable. Well, it IS! Sharing ten ways to meet (and beat!) your sales quota this quarter starts with a little self motivation, and the rest falls into place.

  • Power Through Your Day as a Success Manager

    Ever wondered what a day in the life of a customer success manger looks like? With trainings, new products to learn, projects to manage, troubleshooting and much more... balance is key! No day is ever the same and it's never boring. Read on for some unique insight from one of Ytel's very own Success Managers, Vanny, who shares what it takes to be a success manager, key qualities you ne...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Interviewing: Message, Atmosphere & Questions

    Interviews can be an intense process for everyone involved. That's why it's important for three key points to remain consistent throughout each interview; your messaging on job postings, the atmosphere you bring candidates into, and the questions you ask. Read on for some insight into optimizing your hiring process and a free hiring template that will help narrow down what questions yo...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Best Practices: Onboarding Remote Employees

    "This article originally appeared in the CultureIQ blog"

  • If You Aren't Texting, You Aren't Trying

    If you're not texting, you’re not trying hard enough

  • How JAWS Helps Visually Impaired Agents

    We've made it our mission at Ytel to develop feature and products that our customers need and see value in. We've had a few customers inquire about implementing the JAWS feature into the X5 Agent dashboard, and we were happy to do so. Learn more about JAWS and what it can offer your agents and your business in this post! 

  • Unified Communications: The Telecom Blend

    The opportunities for companies that embrace a truly unified communications structure are almost limitless in the next few years. Commerce is steadily moving towards the cloud and away from traditional software and hardware spending projects. Virtual organizations are becoming more prevalent, and BYOD workforces will soon be the norm. More organizations will forced to turn to the cloud...

  • Introducing the New Ask.Ytel Blog!

    We are so excited to share some news today... Our new blog is live! Ask.Ytel got a facelift and we couldn't be happier with how it turned out.  As Ytel grows and changes, the platforms and services we provide evolve, too. Our blog has been a great source of information for customers, partners, and Internet dwellers who need information on call centers, technology, communication, sales,...

  • Collaboration Within Your Company

    suggestions to get it going in your company 

  • Customer Support: Tips from Leadership

    Customer support - absolutely necessary for your business, yet very easy to screw up. Having the best agents is key, there’s no doubt about that. As far as technology goes, things are changing so quickly… it’s hard to keep up. As newer technologies enable more ease in performing business transactions, consumers have higher expectations when it comes to customer support. So, what does t...

  • Technology: APIs in Business & Management

    Savvy business owners are finding new ways to approach business as the rate of disruption increases in every new generation. One of the bottlenecks that companies are now overcoming through APIs is the isolation of important applications throughout the company. Customers are expecting faster response times and multichannel communications from business, and APIs achieve both through a c...

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 2 months ago

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 2 months ago

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 3 months ago

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 4 months ago

Ytel, Inc.

Category: Conversion
Type: Google AdWords

Generated 4 months ago

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 4 months ago

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 4 months ago

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 4 months ago

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 5 months ago

New blog articles detected

  • Call Recordings: Best Practices

    If your business is handling inbound or outbound calls of any kind, call recording is a feature we highly recommend implementing into your phone system. The benefits of call recording can add so much value to your bottom line in terms of saving money, customer service, marketing, even compliance and security. Read on for more insight!

  • 5 Lessons on Leadership

    Fulfilling the role of leader in a business can be an overwhelming, daunting, and thankless job. Running a business is hard work; it's long hours, the work never truly ends, and you're never off the clock in your own mind. Does this sound like something you can handle? Truth be told, you can handle it. If you find something you're passionate about, you'll find a way to make it work. Here are a cou...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 6 months ago

New blog articles detected

  • The Power of Social Selling - Should You Join This Movement?

    One of the most effective ways to ensure that no problem gets out of hand is to start your business relationship as an open two-way conversation. The buzzword defining this relationship is "social selling," a way of describing a continuous interaction between company and client via social media.

  • Technical Documentation: The Lost Art Form

    With message360° and its correlating API documentation, we offer a rounded service for consumers to take full advantage of, from getting initially set up all the way to using advanced functionality in the API. This all comes down to one guy, Wes Wise, who was brave enough to take on the daunting task of writing the documentation for message360°. Read on for his take on documentation fo...

Ytel, Inc.

Category: Content
Type: Blog Article

Generated 6 months ago

New blog articles detected

  • Frequently Used Telecom Terms

    In order to fully immerse yourself in any industry, you must also understand the lingo used. Here are some of the most frequently used terms in telecommunications that you should know about. Think of this as a glossary of some of the most commonly used terms in telecommunications, and refer back to this whenever you need to! 

  • Improve Your Demo Close Rate

    Are you having trouble converting prospects from the demonstration stage into paying customers? If only giving a successful demo was as simple as explaining what your product is and what it does. Unfortunately, this approach will cause most prospects to nod off in the first few minutes.

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 2 years ago

Ytel, Inc.

Category: Conversion
Type: Landing Page

Generated 2 years ago

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