SkillPath Public Seminars

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 21 hours ago

New blog articles detected

  • Online Content Length: A Quick Refresher

    With social media?s blindingly fast and fluid nature, it?s good to pause from time to time and revisit the topic of online content length. As an online marketer, you need to know what is working and what isn?t, in addition to the hot new platform coming up. Each social media outlet has its own rules, such as the optimal lengths of tweets, Facebook posts or…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 day ago

New blog articles detected

  • The Top 5 Business Books to Read In 2017

    The best and the brightest business minds in the world know that your learning never stops. According to weforum.org and Fortune.com, here are the must-read business books of 2017. �And, if your reply to that is that you don’t have time to read any business books, you’ll probably find a solution to that problem in the following five resources. In no particular order, here are…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 days ago

New blog articles detected

  • Team-Building Exercises Gone Horribly Wrong

    There are a few things that strike dread in the hearts of employees more than team-building exercises that no one but bosses love.� We?re not talking about billionaire bosses that lavish cars, diamonds and vacations on employees to keep morale high, but those times where management drags you away from your desk (piled high with work, of course) and cram you into a room with…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 5 days ago

New blog articles detected

  • 4 Ways to Turn Dissatisfied Customers Into Brand Champions

    Turning a dissatisfied customer into a happy one should be one of the main goals of any business. Unhappy customers leave and often never return and in the age of social media, can be disastrous to your image. �Research shows that finding and acquiring a new customer costs your company about five times more than it does to keep a current one happy. In addition,…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 6 days ago

New blog articles detected

  • 3 Particularly Perilous Pronoun Problems

      Language and writing skills are critical to success in business. And grammar mistakes are easy to make?especially where pronouns are concerned. Here are some easy tricks to help you consider how to choose the right pronoun.   Myself What?s wrong with this sentence? Please let Arman, Milton or myself know if you cannot attend the meeting. To determine correct usage, eliminate the other people…

  • 5 Ways Introverts (Quietly) Control the Office

    Introverts get a bad rep around the office but let?s be honest, if everyone was an extrovert who�was always ?on,? the workday would be a thousand times more exhausting to get through. There are only so many long meetings, social lunches and after-hours networking parties a person can experience before collapsing in an exhausted heap on the floor. The office introvert, on the other hand,…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Perfectionism Can Hurt Your Productivity and Cause You to Micromanage

      Setting high standards for your work is admirable. And, while doing things perfectly has its place, perfectionism can keep you from tackling big projects and getting things done on time. First, don?t blame yourself if you have perfectionist tendencies. Perfectionism has a significant biological component, suggests Dr. Jason Moser in a Wall Street Journal article. His twin research at Michigan St...

  • The Real Benefits of Saying “Thank You” at Work

    Across almost all generations, most of us were taught to say ?please? and ?thank you? about the same time we were learning to walk. Showing gratitude is polite. It?s a powerful expression with benefits for both the person expressing the thanks and the person receiving them. However, despite the benefits and all this early practice, surveys show that people are least likely to thank someone…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Looking for Answers? Let Them Come to You By Giving Your Brain a Break

      Here?s an experience most of us are familiar with .? You focus on a problem or try to remember something. The wheels are turning, but you can?t find the solution. You step away?think about something else, go to sleep, take a walk, make supper?and suddenly you have the answer! It?s the aha moment. If you?re like me, you love that moment. It makes you…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • How to Grab Your Audience in the First Two Minutes of Your Presentation

    � ?You are an unknown quantity for only 120 seconds. After that, everything you say will be heard in the context of the impression of the first two minutes,? says David Peoples, Presentations Plus. The window is short for convincing an audience that what you have to say is worth listening to. So you need to start strong. Skip the pleasantries. You need something that…

  • How to Use Competition to Motivate Employees

      Using competition in the workplace to motivate employees is more complicated that just setting a goal, slapping up a whiteboard with gauges ? and watching progress. Years ago, I interviewed a co-worker for a company newsletter. The employee worked in inside sales. When I asked the standard ?what do you like most about working for our company? question, her list included all the usuals:…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • Complaining Can Make You Happier if ….

      Everyone complains. We complain about the weather ? or our kids ? or our mother-in-laws ? just to break the ice. It?s common in the workplace too, but is it good for us? Or effective? That depends on who you complain to and when, says Robin Kowalski, psychology professor at Clemson University. Kowalski, who has done extensive research on emotional venting, separates complaints into…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • How to Build Consensus … a Vital Part of Work Teams

      Consensus building is the art of having everyone come to agreement on how to handle a situation rather than having the decision made by the majority, the loudest, or the most powerful. It means ?overwhelming agreement that goes as far as possible toward meeting the interests of all stakeholders,? suggests mit.edu. As consensus is being created, all involved may not be in 100 percent…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • First Impressions and Why Small Talk is Such a Big Deal

    Seven seconds. Experts tell us that?s how long it takes to make a first impression. No pressure ? really. There you are, stranded in the elevator with a co-worker you?ve never met. Neither of you say a word ? the elevator stops, and you both exit. That?s a lost opportunity. In an article for Psychology Today, Karla Starr simplifies first impressions as a way your…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • Set Some Learning Goals for Yourself ? and Be Reenergized

      If you?re feeling unmotivated at work, perhaps all you need is the fresh perspective learning can give you. ?The lifelong learner and wonder-seeker in each of us awaits,? says Jennifer Hamady in an article for Psychology Today. The number one reason employees choose to leave an organization is lack of growth opportunities, reports the Association for Talent Development. Does your organization of...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 weeks ago

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Be Happier … by Focusing on Systems Rather Than Goals

      What do Zig Ziglar, Dale Carnegie and Brian Tracy have in common? They?re all accomplished professional speakers and authors of best-selling books on goal setting. But could simply focusing on a system of behavior rather than the goal itself help us achieve just as much? Some people think so. If you want to achieve something, you should set a goal. We?ve all heard this….

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • 7 Ways to Make Callers Feel Special and What to Do When They?re Angry

      Handling phone calls takes special skills. The cues we get from body language and facial expressions are absent … making it especially important to really “tune in” to the words and tone. The anonymity of the phone also sometimes gives callers license to be more aggressive than they might ordinarily be. Here are some tips for handling callers: Use a friendly tone ���� Seminar…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • 5 Scenarios to Help Assess Your Supervisory Style … and Suggested Techniques for Each

    This informal survey helps you understand your own supervisory style. In the five scenarios below, choose the one letter that most accurately describes you. Get tips below (based on your answers) for broadening your techniques and growing as a leader. 1. “Spare the details and get to the bottom line? sums up my attitude toward completing a project “Full steam ahead and let?s get on…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 4 weeks ago

New blog articles detected

  • How to Write a Business Report

    � The most basic form of business writing is the report. The purpose of the report is closer to true journalism than any other form of business writing: Its function is to relate raw data. Reports may be academic documents and, generally speaking, should be academic in tone. In a true report, you will not come to a judgment or make a recommendation. The purpose…

  • What Does an OSHA Inspection Include?

      No time is a good time for OSHA to show up at your door for an inspection ? because most OSHA violations carry a significant penalty. The Occupational Safety and Health Administration (OSHA), is a relatively small government agency. Each year they conduct between 35,000 and 40,000 safety inspections. These can be complicated, time-consuming inspections where knowing what to expect is very helpfu...

  • 12 Ideas for Personalizing Employee Recognition

      A job well done deserves to be acknowledged. But not all recognition carries equal weight. Formal recognition programs like year-end bonuses and employee-of-the-month programs can become lackluster and expected. Flip the switch to personalized recognition and let your employees know you notice and appreciate their efforts. Like most people, I have a memorable recognition moment. A publishing com...

  • Are Your Team Meetings Effective? Take This Short Evaluation

    Many work teams need to meet frequently to assess progress and stay on course. The team leader is instrumental in making these meetings effective. But even the best teams can get sidetracked in meetings without strong team leadership. Here?s an evaluation to take (and share with your team) to find out just how effective your team meetings really are. Rate yourself from 1 to 5,…

  • When an Unwritten Rule Needs to Be a Policy and 15 Tips for Writing It

      When should an unwritten rule become formalized with a policy or procedure? My career began with a small company (12 employees) and owners who were trusting and flexible. Employees were expected to show up on time and�get the work done, and there was little mention of vacation or sick days. If you were sick you stayed home. If you wanted to take a day…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 months ago

New blog articles detected

  • What Is Big Data and Can It Work for You?

    Also known as data-driven marketing, big data marketing is the process of collecting, analyzing and acting on the insights you?ve derived from big data to encourage customer engagement, improve marketing results and measure internal accountability. Here’s some tips on how to get the most out of your customer data. 1. Keep it an inside job. Do not outsource your data strategy. Outsourcing certain d...

  • Stressed Out at Work? These Ideas Will Help…

    As we know, stress is part of the package of any career field. In fact, it?s the motor that keeps our engines running at work, and keeps our productivity and creativity from stalling. However, just as we need to keep up the maintenance on our car engine so it runs smoothly, we need to take steps to keep our emotional engines from overheating. The National…

  • The Seven Most Common Mistakes People Make When Writing Email ? and How to Avoid Them

    Has confusion or a lack of clarity in your emails ever put you in a bind? Have you ever found yourself having to go back again and again to clarify instructions? Or found that despite your best efforts people just don?t seem to understand what you?re driving at? You?re not alone. Email may be the most commonly used form of communication today, but its immediacy…

  • 8 Delegating Mistakes Managers Make

    Delegating is an important part of being a manager ? but delegating well, can be tricky. You hand off a project but can?t help hovering nearby to see how it?s going. You?re concerned the employee might fail. You?re pretty sure you could do it better and that would make you more comfortable. Delegating can be uncomfortable. And delegating well is tricky. Mistakes made in delegating…

  • The 7 Social Media Platforms Your Small Business Needs to Engage

    One of the best reasons for you to use social networking is to quickly gain access to amazing� customers and connections that would take years to make face-to-face ? especially for small businesses. But with social media at your disposal, if you do it right you?ll have connections to virtually millions of people around the world. Do it badly, and you can waste time and…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 months ago

New blog articles detected

  • What You Can and Can’t Ask a Candidate During an Interview

    You have a job opening you want to fill, so you begin the hiring process. Sounds simple enough, right? Think again! Every time you open the door to a job candidate, you could also be opening the door to a legal pitfall. Most people hit by lawsuits never even see them coming. Are you 100% sure your interviewing and hiring practices are legally sound? Ignorance…

  • Customer Service: Asking the Right Questions

    Did you know that more than 95% of unhappy customers never even tell you they were displeased with the treatment they received? They will, however, tell someone else ? who will tell someone else ? who will tell someone else. The art of being the business point of contact on the phone is that you must view every call as a form of service. Your…

  • Rewarding Your Team When the Budget is Tight

    Figuring out new and creative ways to recognize and reward employees can be incredibly challenging. And if you?re working with a limited budget ? or no budget at all ? the difficulty just multiplies. Research proves that happy employees who feel appreciated by their managers and companies are far more productive, get better results, and are more loyal to their organizations than their unhappy coun...

  • Steps for Dealing With Favoritism in the Workplace

    Favoritism happens. Some people just click better. But when it happens in the workplace?and better assignments, praise, promotions, even raises don?t seem to line up with merit?it can be extremely frustrating (especially if you?re not the favorite). It can damage morale. It can cause people to leave a company. A salesperson resigned abruptly from a job she had held for several years. Her exit inte...

  • 26 Ways to Make Your Meetings More Productive

    Nothing feels like a bigger waste of time than an unproductive meeting ? and when you?re the facilitator, it?s demoralizing to feel like you?ve lost control. Poor meeting planning and facilitation not only wastes time, it even prevents the people you need from attending and participating. It doesn?t have to be that way. 1. Get the meeting started. ?Let?s review the agenda, get team assignments…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 4 months ago

New blog articles detected

  • Are You Assertive? Take This Quiz and Find Out…

    If you don?t stand up for yourself, people will walk all over you. Some people are naturally more aggressive than others. But if you?re not one of these alpha-type personalities, it can feel like you?re being bulldozed. Being assertive isn?t easy for a lot of people, but it?s important to make sure that your voice is always heard loud and clear. At the same time,…

  • Public Speaking Tips for People Who Hate Public Speaking

    When asked what they are most afraid of, more people say the idea of giving a presentation frightens them more than dying. If this describes you, then take heart. You can get better. And while we all don?t have the personality make-up to be a politician or a rock-star, by following these simple steps you can make sure your presentations are interesting and memorable. 1….

  • The 6 Most Difficult Personality Types and How to Deal With Each

    Often in communication, barriers can be avoided if there is an understanding that a person?s perceptions, cultural background and personality are often different from your own. This means you have to be able to get your ideas across despite these differences and become sensitive to other people?s personality types. But different personality types often lead to problems. While personality clashes i...

  • 8 Ways to Show Customers You Care More Than Your Competitors

    Customers today have greater demands and higher expectations than ever.No wonder you sometimes feel overwhelmed at the daunting task of providing truly excellent customer service all the time. A great customer experience leads to increased customer satisfaction and higher sales. And that great customer experience begins with your ability to connect and relate to the customer. But how do you do it?...

  • How to Make Realistic Growth Projections

    Forecasting is the process of identifying what events are likely to happen in the future and to benefit from these events.? -American Institute of Certified Public Accountants Library?Definitions 2012 Every business needs to conduct forecasts. Forecasting is an essential part of any plan for the coming year or months. Decisions need to be made about quantities of raw materials, supplies or finishe...

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