SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Effective Change Leadership in 5 Steps

    We live in interesting times. Undoubtedly, the topic of conversation around your office has something to do with the passionate displays of protest witnessed here and across the globe as a result of the actions of America?s new leadership. No matter your political stance, the scenes being played out on television and social media just underscore that, even under the best of circumstances, change m...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Have a Heart: Sneak in a Workplace Workout at Your Desk

    The phrase, “workplace workout” should become part of your daily office routine�from now on. February is National Heart Month and, considering how many hours some people spend sitting at their desks for work, it?s time to stop taking the health of our hearts for granted. Many Americans put in six to eight hours a day behind a keyboard ? sit again for an hour or…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • 4-Step Goal-Setting for Customer Service Excellence

    The best businesses strive to improve customer service on a daily basis on both an individual and departmental basis. Unfortunately, some try to do it without a clear customer service strategy and implementation plan. That makes it impossible to maintain meaningful relationships with their valued customers, or create strong relationships with new ones. To advance current customer service�practices...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 4 weeks ago

New blog articles detected

  • Workers of the World ? Unite! (And Have Fun)

    January 28th is ?National Have Fun at Work Day? which is cool except that it?s on a Saturday this year and most of America won?t be at work. They?ll be out celebrating their own ?National Have Fun (Because You?re Off ) Work Day.? �However, instead of mocking the creators of ?NHFAW Day? for their short-sighted plan of picking a specific day that hits on a…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • How to Give a Great Answer to Any Question

    Whether it’s during a job interview or a meeting, you need to always be ready to answer any question. Yet, even the most qualified professionals can blurt out an unprofessional response now and again. Too often, people answer with the timeless “I don’t know,” and inadvertently do more harm than good. To prevent this mistake from happening, use the techniques that some of the best…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 4 Fundamentals of Fantastic Employee Feedback

    The best managers provide fantastic employee feedback to their staffs�frequently ? not just during performance reviews or before important projects begin. Knowing how to give valuable feedback that won?t go in one ear and out the other is the key to increasing employee happiness and productivity. (Yes, employees will actually appreciate criticism when given to them the right way. Shocker!) The pro...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Politics in Today?s Office Isn?t Just Normal Office Politics

    Remember the time when workplace etiquette made it impolite to discuss religion and politics at the office? And remember when “office politics” just meant the games�you’d play to get something? After two years of one of the most emotionally taxing presidential races in American history, that time is gone now. A 2016 survey by the Society for Human Resources Management (SHRM) found that 26 percent…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Careful You Aren?t Breaking OSHA?s New Rules on Reporting Illnesses and Injuries

    On January 1, 2017, the Occupational Safety and Health Administration (OSHA) put new injury-reporting rules in effect for standard 29 CFR 1904. While most of the changes deal with how, why and when affected companies need to report injuries on the job, it doubles down on prohibiting employers from discouraging, or retaliating against, employees reporting work-related injuries and illnesses. And, w...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Time Management Tricks for the Terminally Busy

    Time management doesn’t come easily to everyone, and in today?s workplace, it?s a battle to stay on task and productive. If you feel the crush of workloads and personal life pressures, here are some time management strategies to help. The keys to overcoming wasted time are identifying its sources and avoiding temptations.   Busy vs. productive Don?t confuse being busy with being productive. There?...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Words People Always Use Incorrectly at Work

    Very few things can ruin your reputation at work faster than poor business writing skills. A poorly worded email, memo or business document will stick with the writer a very long time. Luckily, your writing skills can be improved just by brushing up on vocabulary, grammar and spelling. The following list of words are some that are misused often at work whether they use it…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Online Content Length: A Quick Refresher

    With social media?s blindingly fast and fluid nature, it?s good to pause from time to time and revisit the topic of online content length. As an online marketer, you need to know what is working and what isn?t, in addition to the hot new platform coming up. Each social media outlet has its own rules, such as the optimal lengths of tweets, Facebook posts or…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • The Top 5 Business Books to Read In 2017

    The best and the brightest business minds in the world know that your learning never stops. According to weforum.org and Fortune.com, here are the must-read business books of 2017. �And, if your reply to that is that you don’t have time to read any business books, you’ll probably find a solution to that problem in the following five resources. In no particular order, here are…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Team-Building Exercises Gone Horribly Wrong

    There are a few things that strike dread in the hearts of employees more than team-building exercises that no one but bosses love.� We?re not talking about billionaire bosses that lavish cars, diamonds and vacations on employees to keep morale high, but those times where management drags you away from your desk (piled high with work, of course) and cram you into a room with…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 4 Ways to Turn Dissatisfied Customers Into Brand Champions

    Turning a dissatisfied customer into a happy one should be one of the main goals of any business. Unhappy customers leave and often never return and in the age of social media, can be disastrous to your image. �Research shows that finding and acquiring a new customer costs your company about five times more than it does to keep a current one happy. In addition,…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 3 Particularly Perilous Pronoun Problems

      Language and writing skills are critical to success in business. And grammar mistakes are easy to make?especially where pronouns are concerned. Here are some easy tricks to help you consider how to choose the right pronoun.   Myself What?s wrong with this sentence? Please let Arman, Milton or myself know if you cannot attend the meeting. To determine correct usage, eliminate the other people…

  • 5 Ways Introverts (Quietly) Control the Office

    Introverts get a bad rep around the office but let?s be honest, if everyone was an extrovert who�was always ?on,? the workday would be a thousand times more exhausting to get through. There are only so many long meetings, social lunches and after-hours networking parties a person can experience before collapsing in an exhausted heap on the floor. The office introvert, on the other hand,…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Perfectionism Can Hurt Your Productivity and Cause You to Micromanage

      Setting high standards for your work is admirable. And, while doing things perfectly has its place, perfectionism can keep you from tackling big projects and getting things done on time. First, don?t blame yourself if you have perfectionist tendencies. Perfectionism has a significant biological component, suggests Dr. Jason Moser in a Wall Street Journal article. His twin research at Michigan St...

  • The Real Benefits of Saying “Thank You” at Work

    Across almost all generations, most of us were taught to say ?please? and ?thank you? about the same time we were learning to walk. Showing gratitude is polite. It?s a powerful expression with benefits for both the person expressing the thanks and the person receiving them. However, despite the benefits and all this early practice, surveys show that people are least likely to thank someone…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Looking for Answers? Let Them Come to You By Giving Your Brain a Break

      Here?s an experience most of us are familiar with .? You focus on a problem or try to remember something. The wheels are turning, but you can?t find the solution. You step away?think about something else, go to sleep, take a walk, make supper?and suddenly you have the answer! It?s the aha moment. If you?re like me, you love that moment. It makes you…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • How to Grab Your Audience in the First Two Minutes of Your Presentation

    � ?You are an unknown quantity for only 120 seconds. After that, everything you say will be heard in the context of the impression of the first two minutes,? says David Peoples, Presentations Plus. The window is short for convincing an audience that what you have to say is worth listening to. So you need to start strong. Skip the pleasantries. You need something that…

  • How to Use Competition to Motivate Employees

      Using competition in the workplace to motivate employees is more complicated that just setting a goal, slapping up a whiteboard with gauges ? and watching progress. Years ago, I interviewed a co-worker for a company newsletter. The employee worked in inside sales. When I asked the standard ?what do you like most about working for our company? question, her list included all the usuals:…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Complaining Can Make You Happier if ….

      Everyone complains. We complain about the weather ? or our kids ? or our mother-in-laws ? just to break the ice. It?s common in the workplace too, but is it good for us? Or effective? That depends on who you complain to and when, says Robin Kowalski, psychology professor at Clemson University. Kowalski, who has done extensive research on emotional venting, separates complaints into…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • How to Build Consensus … a Vital Part of Work Teams

      Consensus building is the art of having everyone come to agreement on how to handle a situation rather than having the decision made by the majority, the loudest, or the most powerful. It means ?overwhelming agreement that goes as far as possible toward meeting the interests of all stakeholders,? suggests mit.edu. As consensus is being created, all involved may not be in 100 percent…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • First Impressions and Why Small Talk is Such a Big Deal

    Seven seconds. Experts tell us that?s how long it takes to make a first impression. No pressure ? really. There you are, stranded in the elevator with a co-worker you?ve never met. Neither of you say a word ? the elevator stops, and you both exit. That?s a lost opportunity. In an article for Psychology Today, Karla Starr simplifies first impressions as a way your…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Set Some Learning Goals for Yourself ? and Be Reenergized

      If you?re feeling unmotivated at work, perhaps all you need is the fresh perspective learning can give you. ?The lifelong learner and wonder-seeker in each of us awaits,? says Jennifer Hamady in an article for Psychology Today. The number one reason employees choose to leave an organization is lack of growth opportunities, reports the Association for Talent Development. Does your organization of...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Be Happier … by Focusing on Systems Rather Than Goals

      What do Zig Ziglar, Dale Carnegie and Brian Tracy have in common? They?re all accomplished professional speakers and authors of best-selling books on goal setting. But could simply focusing on a system of behavior rather than the goal itself help us achieve just as much? Some people think so. If you want to achieve something, you should set a goal. We?ve all heard this….

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 7 Ways to Make Callers Feel Special and What to Do When They?re Angry

      Handling phone calls takes special skills. The cues we get from body language and facial expressions are absent … making it especially important to really “tune in” to the words and tone. The anonymity of the phone also sometimes gives callers license to be more aggressive than they might ordinarily be. Here are some tips for handling callers: Use a friendly tone ���� Seminar…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 5 Scenarios to Help Assess Your Supervisory Style … and Suggested Techniques for Each

    This informal survey helps you understand your own supervisory style. In the five scenarios below, choose the one letter that most accurately describes you. Get tips below (based on your answers) for broadening your techniques and growing as a leader. 1. “Spare the details and get to the bottom line? sums up my attitude toward completing a project “Full steam ahead and let?s get on…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • How to Write a Business Report

    � The most basic form of business writing is the report. The purpose of the report is closer to true journalism than any other form of business writing: Its function is to relate raw data. Reports may be academic documents and, generally speaking, should be academic in tone. In a true report, you will not come to a judgment or make a recommendation. The purpose…

  • What Does an OSHA Inspection Include?

      No time is a good time for OSHA to show up at your door for an inspection ? because most OSHA violations carry a significant penalty. The Occupational Safety and Health Administration (OSHA), is a relatively small government agency. Each year they conduct between 35,000 and 40,000 safety inspections. These can be complicated, time-consuming inspections where knowing what to expect is very helpfu...

  • 12 Ideas for Personalizing Employee Recognition

      A job well done deserves to be acknowledged. But not all recognition carries equal weight. Formal recognition programs like year-end bonuses and employee-of-the-month programs can become lackluster and expected. Flip the switch to personalized recognition and let your employees know you notice and appreciate their efforts. Like most people, I have a memorable recognition moment. A publishing com...

  • Are Your Team Meetings Effective? Take This Short Evaluation

    Many work teams need to meet frequently to assess progress and stay on course. The team leader is instrumental in making these meetings effective. But even the best teams can get sidetracked in meetings without strong team leadership. Here?s an evaluation to take (and share with your team) to find out just how effective your team meetings really are. Rate yourself from 1 to 5,…

  • When an Unwritten Rule Needs to Be a Policy and 15 Tips for Writing It

      When should an unwritten rule become formalized with a policy or procedure? My career began with a small company (12 employees) and owners who were trusting and flexible. Employees were expected to show up on time and�get the work done, and there was little mention of vacation or sick days. If you were sick you stayed home. If you wanted to take a day…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 4 months ago

New blog articles detected

  • What Is Big Data and Can It Work for You?

    Also known as data-driven marketing, big data marketing is the process of collecting, analyzing and acting on the insights you?ve derived from big data to encourage customer engagement, improve marketing results and measure internal accountability. Here’s some tips on how to get the most out of your customer data. 1. Keep it an inside job. Do not outsource your data strategy. Outsourcing certain d...

  • Stressed Out at Work? These Ideas Will Help…

    As we know, stress is part of the package of any career field. In fact, it?s the motor that keeps our engines running at work, and keeps our productivity and creativity from stalling. However, just as we need to keep up the maintenance on our car engine so it runs smoothly, we need to take steps to keep our emotional engines from overheating. The National…

  • The Seven Most Common Mistakes People Make When Writing Email ? and How to Avoid Them

    Has confusion or a lack of clarity in your emails ever put you in a bind? Have you ever found yourself having to go back again and again to clarify instructions? Or found that despite your best efforts people just don?t seem to understand what you?re driving at? You?re not alone. Email may be the most commonly used form of communication today, but its immediacy…

  • 8 Delegating Mistakes Managers Make

    Delegating is an important part of being a manager ? but delegating well, can be tricky. You hand off a project but can?t help hovering nearby to see how it?s going. You?re concerned the employee might fail. You?re pretty sure you could do it better and that would make you more comfortable. Delegating can be uncomfortable. And delegating well is tricky. Mistakes made in delegating…

  • The 7 Social Media Platforms Your Small Business Needs to Engage

    One of the best reasons for you to use social networking is to quickly gain access to amazing� customers and connections that would take years to make face-to-face ? especially for small businesses. But with social media at your disposal, if you do it right you?ll have connections to virtually millions of people around the world. Do it badly, and you can waste time and…

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