SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 17 hours ago

New blog articles detected

  • 7 Steps to Socializing Virtual Teams and Minimizing Conflict Better

    Traditionally, conflict within work teams elicits images of co-workers throwing down verbally in the hallway. Or, some passive-aggressive behavior during meetings that is designed to make a peer flip his lid. Eventually, management puts a stop to the behavior and the dysfunction, putting the workers back on track. With the rise of virtual teams in the workplace, face-to-face conflict has gone digi...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 3 days ago

New blog articles detected

  • 6 Difficult Office Personalities and How to Deal With Them

    You may consider yourself a patient and tolerant person. But, when you encounter difficult office personalities who annoy or frustrate you, it can be challenging and stressful. The key to communicating and working with difficult people is to focus on the thing you have 100 percent control over ? your reaction to them. You have to change how you react to people before you can…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 4 days ago

New blog articles detected

  • Overcoming Your Fear of Success

      Everyone has heard about the fear of failure but don?t think too much about the opposite side of the same coin: the fear of success. This fear, much like any other, sits in the back of people?s minds that they don?t deserve their success. Nor do they deserve any recognition they have achieved. They carry an overwhelming feeling of guilt or phoniness that is…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 5 days ago

New blog articles detected

  • Four Key Customer Service Mistakes Your Company Must Avoid

    Every company needs to make customer service a priority. The satisfaction and loyalty of clients is crucial to the success of a business. Employees will make errors, but it?s necessary for leaders to train their workers to notice when they’ve made blunders. Let’s take a look at common customer service mistakes employees should avoid: Ignoring customers’ feelings Emotions can sway clients’ purchase...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 6 days ago

New blog articles detected

  • An Introvert?s Guide to Being Seen and Heard (and Taken Seriously) in Meetings

    Everyone?s been stuck in meetings that are dominated by one or two people. They?re comfortable and confident and say anything that comes to mind. Meanwhile, you, the introvert, take great notes, analyze remarks the others make, and come up with some great ideas for solving the issues being discussed. The only problem is that those ideas remain stuck in your head because you aren?t contributing…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Encourage Strategic Thinking With These Exercises

    As a manager, have you ever told a member of your staff to start thinking more strategically and ?big picture?? Did you get a blank stare back like a deer in the headlights when you did? Do you think your employee may have been wondering what in the world you were asking them to do? If so, don?t worry ? even veteran managers and supervisors…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Minimizing Distractions at Work During March Madness� Time

    Tens of millions of people across the country get swept up in ?March Madness??the three week long NCAA Men?s Basketball championship tournament. It is estimated that nearly 51 million American workers (about 20 percent) fill out brackets and participate in office pools and online contests. Then, they’ll frantically check their computers, laptops, tablets and phone apps for updates on game scores t...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Tax Terms Every Non-financial Manager Must Know

    It?s that time of year when individuals and businesses grumble about the same thing: getting their taxes done. You have our best wishes when it comes to your individual tax situation, but since we?re a business training outfit, we will focus on the corporate side of taxes in this blog. If you?re a non-financial manager, it?s important to know certain tax terms when it comes…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • 11 Ways to Keep Employees Happy and Engaged

    Pssst ? wanna know a secret? Happy and engaged employees are more productive. They?re more likely to stick around. They?re more likely to say great things about you and your company. OK, OK ? that might be the biggest ?No kidding? thing you read today. However, if everyone knows that creating a work culture that breeds employee happiness and loyalty is the ultimate goal, why…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Enhancing Diversity in the Workplace

    If you include women, more than half of the workers in the U.S. are minorities. And while race might be the first thing that pops into your mind when you think of the word ?minority,? it really encompasses much more than that. Added to the diversity of different races and ethnicities, there are gender considerations, age groups, religion, education, fashion, beliefs, diet and a variety…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Can Your Employee Handbook Protect You in Court?

    It is shocking to discover how many companies are operating today with substandard employee handbooks on file. Or, even worse, no employee handbook at all! �While everyone realizes that running a business is hard, there is more to it than just being talented in your field. Owners, and their managers as well, must also be experts at dealing with complicated employee issues.   Owners generally…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • 5 Prewriting Strategies That Will End Your ?Blank Page Blues?

    If your job requires significant daily writing, there are times when you need a mental jump start to keep your work fresh. Everything from simple e-mails and memos on one end, to creating web pages and writing your company?s daily blog on the other, can be subject to the dreaded writer?s block. A helpful way to encourage the flow of fresh ideas is to use…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Negotiate For What You Want Without Raising Your Voice (or Blood Pressure)

    ?Don?t raise your voice. Improve your argument.? Bishop Desmond Tutu, Address at the Nelson Mandela Foundation in Johannesburg, South Africa, November 23, 2004   Whether you’re arguing at work with a co-worker or having�a tense negotiation, there are times when you can blow�your cool and suddenly find the situation slipping away. For most people, that?s when the adrenaline starts flowing, the bloo...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Effective Change Leadership in 5 Steps

    We live in interesting times. Undoubtedly, the topic of conversation around your office has something to do with the passionate displays of protest witnessed here and across the globe as a result of the actions of America?s new leadership. No matter your political stance, the scenes being played out on television and social media just underscore that, even under the best of circumstances, change m...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Have a Heart: Sneak in a Workplace Workout at Your Desk

    The phrase, “workplace workout” should become part of your daily office routine�from now on. February is National Heart Month and, considering how many hours some people spend sitting at their desks for work, it?s time to stop taking the health of our hearts for granted. Many Americans put in six to eight hours a day behind a keyboard ? sit again for an hour or…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 4-Step Goal-Setting for Customer Service Excellence

    The best businesses strive to improve customer service on a daily basis on both an individual and departmental basis. Unfortunately, some try to do it without a clear customer service strategy and implementation plan. That makes it impossible to maintain meaningful relationships with their valued customers, or create strong relationships with new ones. To advance current customer service�practices...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Workers of the World ? Unite! (And Have Fun)

    January 28th is ?National Have Fun at Work Day? which is cool except that it?s on a Saturday this year and most of America won?t be at work. They?ll be out celebrating their own ?National Have Fun (Because You?re Off ) Work Day.? �However, instead of mocking the creators of ?NHFAW Day? for their short-sighted plan of picking a specific day that hits on a…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • How to Give a Great Answer to Any Question

    Whether it’s during a job interview or a meeting, you need to always be ready to answer any question. Yet, even the most qualified professionals can blurt out an unprofessional response now and again. Too often, people answer with the timeless “I don’t know,” and inadvertently do more harm than good. To prevent this mistake from happening, use the techniques that some of the best…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 4 Fundamentals of Fantastic Employee Feedback

    The best managers provide fantastic employee feedback to their staffs�frequently ? not just during performance reviews or before important projects begin. Knowing how to give valuable feedback that won?t go in one ear and out the other is the key to increasing employee happiness and productivity. (Yes, employees will actually appreciate criticism when given to them the right way. Shocker!) The pro...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Politics in Today?s Office Isn?t Just Normal Office Politics

    Remember the time when workplace etiquette made it impolite to discuss religion and politics at the office? And remember when “office politics” just meant the games�you’d play to get something? After two years of one of the most emotionally taxing presidential races in American history, that time is gone now. A 2016 survey by the Society for Human Resources Management (SHRM) found that 26 percent…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Careful You Aren?t Breaking OSHA?s New Rules on Reporting Illnesses and Injuries

    On January 1, 2017, the Occupational Safety and Health Administration (OSHA) put new injury-reporting rules in effect for standard 29 CFR 1904. While most of the changes deal with how, why and when affected companies need to report injuries on the job, it doubles down on prohibiting employers from discouraging, or retaliating against, employees reporting work-related injuries and illnesses. And, w...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Time Management Tricks for the Terminally Busy

    Time management doesn’t come easily to everyone, and in today?s workplace, it?s a battle to stay on task and productive. If you feel the crush of workloads and personal life pressures, here are some time management strategies to help. The keys to overcoming wasted time are identifying its sources and avoiding temptations.   Busy vs. productive Don?t confuse being busy with being productive. There?...

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Words People Always Use Incorrectly at Work

    Very few things can ruin your reputation at work faster than poor business writing skills. A poorly worded email, memo or business document will stick with the writer a very long time. Luckily, your writing skills can be improved just by brushing up on vocabulary, grammar and spelling. The following list of words are some that are misused often at work whether they use it…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Online Content Length: A Quick Refresher

    With social media?s blindingly fast and fluid nature, it?s good to pause from time to time and revisit the topic of online content length. As an online marketer, you need to know what is working and what isn?t, in addition to the hot new platform coming up. Each social media outlet has its own rules, such as the optimal lengths of tweets, Facebook posts or…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • The Top 5 Business Books to Read In 2017

    The best and the brightest business minds in the world know that your learning never stops. According to weforum.org and Fortune.com, here are the must-read business books of 2017. �And, if your reply to that is that you don’t have time to read any business books, you’ll probably find a solution to that problem in the following five resources. In no particular order, here are…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Team-Building Exercises Gone Horribly Wrong

    There are a few things that strike dread in the hearts of employees more than team-building exercises that no one but bosses love.� We?re not talking about billionaire bosses that lavish cars, diamonds and vacations on employees to keep morale high, but those times where management drags you away from your desk (piled high with work, of course) and cram you into a room with…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 4 Ways to Turn Dissatisfied Customers Into Brand Champions

    Turning a dissatisfied customer into a happy one should be one of the main goals of any business. Unhappy customers leave and often never return and in the age of social media, can be disastrous to your image. �Research shows that finding and acquiring a new customer costs your company about five times more than it does to keep a current one happy. In addition,…

SkillPath Public Seminars

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 3 Particularly Perilous Pronoun Problems

      Language and writing skills are critical to success in business. And grammar mistakes are easy to make?especially where pronouns are concerned. Here are some easy tricks to help you consider how to choose the right pronoun.   Myself What?s wrong with this sentence? Please let Arman, Milton or myself know if you cannot attend the meeting. To determine correct usage, eliminate the other people…

  • 5 Ways Introverts (Quietly) Control the Office

    Introverts get a bad rep around the office but let?s be honest, if everyone was an extrovert who�was always ?on,? the workday would be a thousand times more exhausting to get through. There are only so many long meetings, social lunches and after-hours networking parties a person can experience before collapsing in an exhausted heap on the floor. The office introvert, on the other hand,…

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