Desk.com

Category: Positioning & Presence
Type: Page Design Update

Generated 3 weeks ago

Desk.com

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • 4 steps to healthier customer service

    4 steps to healthier customer service Culture lnorman January 31st, 2017 Larry Alton When you’re a customer service representative, you get to work with people on a daily basis and help your employer grow. It can be entertaining and satisfying, but like any job it’s important to stay healthy while doing it. Here are a few things you can do to...

Desk.com

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • 4 steps to healthier customer service

    4 steps to healthier customer service Culture lnorman January 31st, 2017 Larry Alton When you’re a customer service representative, you get to work with people on a daily basis and help your employer grow. It can be entertaining and satisfying, but like any job it’s important to stay healthy while doing it. Here are a few things you can do to...

Desk.com

Category: Content
Type: Youtube Video

Generated 1 month ago

New videos detected

  • How to Run Your Customer Service on Salesforce

    Is your fast-growing business looking for ways to respond to customers faster? Or would you like to get the information you need to make better decisions? Good news! With today’s cloud solutions, it's easy to get up and running fast with all the functionality you need to offer awesome support and make your customers happy.

Desk.com

Category: Conversion
Type: Landing Page

Generated 1 month ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 5 ways customer support agents can keep customers happy

    5 ways customer support agents can keep customers happy Best practices lnorman January 24th, 2017 Gloria Kopp Customer support representatives are typically the face of the company they work for. They're the intermediary between an entire organization and their customers and, as such, they're tasked with the job of keeping customers happy whi...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 5 ways customer support agents can keep customers happy

    5 ways customer support agents can keep customers happy Best practices lnorman January 24th, 2017 Gloria Kopp Customer support representatives are typically the face of the company they work for. They're the intermediary between an entire organization and their customers and, as such, they're tasked with the job of keeping customers happy whi...

Desk.com

Category: Content
Type: Youtube Video

Generated 1 month ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 8 Quotes to Help You Build an Amazing Company Culture

    8 Quotes to Help You Build an Amazing Company Culture Best practices lnorman January 18th, 2017 Amanda Nelson Company culture has a major impact on business success, as it affects everyone from employees to partners to customers. In a recent SalesforceLIVE webcast, Rich Karlgaard, Editor-at-Large and Global Futurist at Forbes Media, shed ligh...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 8 Quotes to Help You Build an Amazing Company Culture

    8 Quotes to Help You Build an Amazing Company Culture Best practices lnorman January 18th, 2017 Amanda Nelson Company culture has a major impact on business success, as it affects everyone from employees to partners to customers. In a recent SalesforceLIVE webcast, Rich Karlgaard, Editor-at-Large and Global Futurist at Forbes Media, shed ligh...

Desk.com

Category: Positioning & Presence
Type: Page Design Update

Generated 1 month ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • How One Company Achieves a 99% Retention Rate with Its Customers

    How One Company Achieves a 99% Retention Rate with Its Customers Customer stories lnorman January 11th, 2017 Laura Norman No one knows the value of ease and efficiency like DUFL, which was founded to make life simpler for business travelers. The company cleans and stores the garments customers need for trips, and then ships a suitcase directl...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • How One Company Achieves a 99% Retention Rate with Its Customers

    How One Company Achieves a 99% Retention Rate with Its Customers Customer stories lnorman January 11th, 2017 Laura Norman No one knows the value of ease and efficiency like DUFL, which was founded to make life simpler for business travelers. The company cleans and stores the garments customers need for trips, and then ships a suitcase directl...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • The New Connected Small Business Report is Here. How Do You Size Up?

    The New Connected Small Business Report is Here. How Do You Size Up? Best practices lnorman January 6th, 2017 Laura Norman Small business teams: Ever want to kick the tires at another growing company to see how it works? Be a fly on the wall at their meetings, or find out how they connect with customers? Good news: Now you can, thanks to the ...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • The New Connected Small Business Report is Here. How Do You Size Up?

    The New Connected Small Business Report is Here. How Do You Size Up? Best practices lnorman January 6th, 2017 Laura Norman Small business teams: Ever want to kick the tires at another growing company to see how it works? Be a fly on the wall at their meetings, or find out how they connect with customers? Good news: Now you can, thanks to the ...

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • The recipe for creating a great company culture

    The recipe for creating a great company culture Culture lnorman December 28th, 2016 Marcela De Vivo Great company culture is essential to small business success. It begins with hiring, and never ends, continuing to evolve as your small business grows. But what exactly is the recipe for creating great company culture? “94% of executives and 8...

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • The recipe for creating a great company culture

    The recipe for creating a great company culture Culture lnorman December 28th, 2016 Marcela De Vivo Great company culture is essential to small business success. It begins with hiring, and never ends, continuing to evolve as your small business grows. But what exactly is the recipe for creating great company culture? “94% of executives and 8...

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 5 Channels You Need to Consider for Customer Communication

    5 Channels You Need to Consider for Customer Communication Best practices lnorman December 21st, 2016 Larry Alton How you communicate to your customers is just as important as what you’re communicating to them. In other words, if you don’t speak to them via the right channel you can’t fully engage with them in meaningful ways. The sooner you ...

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 5 Channels You Need to Consider for Customer Communication

    5 Channels You Need to Consider for Customer Communication Best practices lnorman December 21st, 2016 Larry Alton How you communicate to your customers is just as important as what you’re communicating to them. In other words, if you don’t speak to them via the right channel you can’t fully engage with them in meaningful ways. The sooner you ...

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 4 Tips for keeping your customer data clean

    4 Tips for keeping your customer data clean Best practices lnorman December 13th, 2016 Vanessa Rombaut Most customer service teams are backed by an app like Desk.com, which helps them streamline their jobs and gain a 360° view on each of your customers. But your customer support solution is only as strong as the data that’s in it. A recent re...

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 4 Tips for keeping your customer data clean

    4 Tips for keeping your customer data clean Best practices lnorman December 13th, 2016 Vanessa Rombaut Most customer service teams are backed by an app like Desk.com, which helps them streamline their jobs and gain a 360° view on each of your customers. But your customer support solution is only as strong as the data that’s in it. A recent re...

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

Desk.com

Category: Content
Type: Blog Article

Generated 2 months ago

Desk.com

Category: Content
Type: Blog Article

Generated 3 months ago

New blog articles detected

  • Six Essential Skills all Entrepreneurs Need to Master

    Six Essential Skills all Entrepreneurs Need to Master Best practices hmandapat November 28th, 2016 Nick Rojas Being an entrepreneur is more than just owning a business. A successful entrepreneur needs to be both a leader and a manager. Entrepreneurs  are not afraid to take risks. They see hidden potential in ideas. They understand the benefit...

Desk.com

Category: Content
Type: Blog Article

Generated 3 months ago

New blog articles detected

  • Six Essential Skills all Entrepreneurs Need to Master

    Six Essential Skills all Entrepreneurs Need to Master Best practices hmandapat November 28th, 2016 Nick Rojas Being an entrepreneur is more than just owning a business. A successful entrepreneur needs to be both a leader and a manager. Entrepreneurs  are not afraid to take risks. They see hidden potential in ideas. They understand the benefit...

Desk.com

Category: Conversion
Type: Landing Page

Generated 3 months ago

Desk.com

Category: Content
Type: Blog Article

Generated 3 months ago

New blog articles detected

  • Using Slack bots to be more productive with Desk.com

    Using Slack bots to be more productive with Desk.com Best practices lnorman November 23rd, 2016 Scott Hargroves Many of our Desk.com customers use Slack to help with internal communications. One of the advantages of Slack is that it lets you use (and even build your own) bots, or automated programs that run and perform a variety of automated ...

Desk.com

Category: Content
Type: Blog Article

Generated 3 months ago

New blog articles detected

  • Using Slack bots to be more productive with Desk.com

    Using Slack bots to be more productive with Desk.com Best practices lnorman November 23rd, 2016 Scott Hargroves Many of our Desk.com customers use Slack to help with internal communications. One of the advantages of Slack is that it lets you use (and even build your own) bots, or automated programs that run and perform a variety of automated ...

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