BBX Technologies

BBX Technologies

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Measure for Success

    It is so important for call center managers to benchmark their contact center’s performance. With proper benchmarking, you can determine just how well your operations are running. BBX can assist you in measuring 5 popular call center benchmarks: Service Level, Average Speed to Answer, Abandonment Rate, Call Duration, and First Call Resolution, to help you […]

BBX Technologies

Category: Content
Type: Blog Article

Generated 5 months ago

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