New: Predicting what your target market is going to want, need and have to have next can be a challenging business. Even with the most thorough market research in the world, consumer preferences can shift in a heartbeat. New trends are being adopted, and outdated products are abandoned by the wayside. To stay relevant, you need to go a step beyond merely asking customers what they want; you may need to go so far as anticipating what they want before they even know they want it themselves. Wondering how to achieve this somewhat tall order and crawl inside your customers’ heads? We’re here to he
Old: Email marketing is one of the most effective ways to engage with your customers.
New: Email marketing is one of the most effective ways to engage with your customers.
Old: Is your business up with current trends in customer service? Any medium to long term customer service strategy needs to make sure it pays as much attention to external trends as internal capabilities.
New: Is your business up with current trends in customer service? Any medium to long term customer service strategy needs to make sure it pays as much attention to external trends as internal capabilities.
New: There’s no end to the great information you can find when you start researching business growth hacking on the web … that’s if you know where to look, of course. Let us take the hassle out of it for you by catching the latest installment in our regular round-up series on business growth. All the latest and greatest wisdom on growth from the heavy hitters right up to the scrappy starters… all broken down just for you, right here.
Old: You don’t have to be a mega-corporation to use Snapchat to create effect. Even small businesses can use Snapchat in new and exciting ways, as revealed in our mini Snapchat round-up. Take a look!
New: Do you have a quality website for your real estate business?
Old: Is your customer service strategy getting a bit old and tired? Enliven it with some inspiration from this, our fourth customer service round-up installment.1. Is your customer service on the nose? If so, Fortune has very helpfully offered to give you some pointers on how to fix it, in the guise of Mike Wood, a writer for Allbusiness.com. Wood believes that most customer service today “sucks” (his words) because businesses are still not putting the customer at the center of their considerations (pretty amazing considering all the lip service out there about customer-centric service, but le
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