IT process doesn't need to be painful
As a relatively seasoned IT professional, I have had a fair bit of exposure to IT Service Management (ITSM) principles. I think ITIL is a rock solid platform to design your IT around, and am a firm believer that a well-managed ITSM framework is more important than the most geeky technology any day of the week. Alignment between IT Services and Business Processes is critical to a succ...
Guest Blog: Why cybercriminals target small and medium size businesses
Cybercriminals are placing an undeniable burden on businesses of all sizes, including small and medium-sized ones. Business disruption, loss of revenue, repair costs, legal fees and fines are among some of the expenses that breached companies are left with.
Citrix Summit: Day Three
On day 3 of the Citrix Summit we saw a lot of sessions talking about the benefits of Citrix technologies and Office 365, with many sessions being so oversubscribed they had to close the doors. I should point out that I am a huge fan of some of the integrations and at Alternative we have a large pool of Citrix technology experts, so we deployed these integrations already and use them ex...
Citrix Summit: Day Two
Day two of the summit starts with a cup of coffee at dawn on the balcony of my room, as I plan my day ahead. I have decided to put a bit more structure around my blog today with details of events, classes, etc…
Citrix Summit: Day One
Keynote Carlos Sartorius, Worldwide Sales and Services VP, Citrix, kicked off the Summit with the "Vision" Keynote, and welcomed the attendees before handing over to CEO Kirill Tatarinov.
The Cloud Industry Forum
Today, I attended our first meeting of the Cloud Industry Forum, an industry body established to drive best practice for cloud adoption and offer a forum for discussion around cloud service provision. A UK entity, it has interesting insights into the future of IT Services, with a bias towards cloud services, attended by a real mix of entities from Vendors, through Channel Partners and...
Cloud benefits are not just for christmas
I recently attended our first meeting of the Cloud Industry Forum (CIF), an industry body established to drive best practice for cloud adoption and offer a forum for discussion around cloud service provision. A UK entity, it has interesting insights into the future of IT Services, with a bias towards cloud services, attended by a real mix of entities from vendors and channel partners,...
An introduction to OnlineCompute
Organisations must look beyond ‘own-and-operate’ models and develop an understanding of how cloud can deliver value to their business. In recent years the IT industry has been undergoing a transformation from applications being delivered from within an organisation’s own data centre to being delivered ‘in the cloud’. Whilst many have elected to build their own ‘private’ clouds, many h...
Passwords: Are they really that important?
Your password is the first thing standing between you and a cybercriminal. Nearly everything you do online requires a password. But unfortunately most people don’t take password security seriously and underestimate its importance. People often reuse the same passwords for multiple online accounts, and to make matters worst they use passwords that are easy to guess or simple words whic...
The case for Context based Access Control for all devices (not just wireless)?
While the workloads from user devices are increasingly air-borne, the converged nature of printers, access control systems, CCTV, lighting, HVAC and Building Management Systems (yes, I know the trendy parlance is ‘Internet of Things’) alongside enduring desktop PCs and servers means that the campus network is unlikely to end up wire-free any time soon.